If you need to change or cancel any weekly driving lesson appointment
or weekly course appointment please give your allocated driving
instructor 48 hours notice to avoid payment.
If you feel ill with any symptoms of Covid or Flu please contact
your allocated driving instructor as soon as possible. Your weekly
driving lesson or weekly course appointment will then be rescheduled
without charge once you have fully recovered.
If you want to cancel or reschedule an intensive driving course
as these are normally booked many weeks in advance we ask for 14
days notice by email for a full refund of the course
Gift vouchers / block bookings / driving lesson credits or purchases
expire within one year of their purchase date.
If you turn up for any weekly driving lesson, intensive course
or on your driving test day under the influence of alcohol, drugs
or without adequate sleep your allocated instructor will not be
able to allow you to drive their training vehicle. No refunds are
available under those circumstances.
If you are aggressive with your driving instructor, act in a threatening
manner or use inappropriate language your instructor reserves the
right to end the driving lesson for his / her safety and will not
be able to offer any further lessons to you. There would be no refund
for any lessons cut short due to your behaviour but any remaining
lesson credits and scheduled lessons that did not require 48 hours
notice to cancel would be refunded in full to you.